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Have you received a Card Left?

You can now book a re-direct, redelivery or a collection online. Click on the Card Left icon on the E-services panel and follow the steps.

Kaikoura Coast road and rail

Kaikoura Coast road open Thursday 29th November

There may still be delays as they continue road works and remove scaffolding that holds up rock fall netting

Wednesday 28th November - There has been a large slip north of Ohau point and SH1 Coast road has been closed south bound at Blenheim and north bound at Waipara.

Please be careful on the roads in this unpredictable weather, and bear with us while we work with these conditions.

We will keep you updated as it progresses.

Earthquake surcharge update

Firstly, we would like to thank you for your continued support, while we have worked with the conditions on SH1 via Kaikoura coast.

We are pleased to advise you that by continuously monitoring the conditions, we have been able to review our Earthquake Surcharge once again.

As a result, PBT’s Earthquake Surcharge will be completely removed effective Thursday 1 November.

We would also like to thank, all of our contractors and team who have maintained excellent service to the South Island throughout this period.

If you have any questions regarding this letter, please do not hesitate to contact your Account Manager.

***Update SH1 Plimmerton Road Closed Due to serious Truck crash


2018 New Zealand ShakeOut

As a socially responsible, and safety conscious business, PBT will be participating in the 2018 New Zealand ShakeOut at 9.30am on Thursday 18 October 2018.

PBT will be incorporating site evacuations with the National ShakeOut this year,  which unfortunately is likely to result in our call centers throughout New Zealand being unavailable for up to 20minutes on Thursday 18 October 2018 from 9.25am to 9.45am.

PBT would like to apologise in advance for any inconvenience and disruption this may cause our valued customers, the team will be working hard to ensure any disruption is kept to an absolute minimum.

For more information on the 2018 New Zealand ShakeOut, check out www.shakeout.govt.nz.


Earthquake surcharge update

We are pleased to advise you that by continuously monitoring SH1 via Kaikoura we have been able to review our Earthquake Surcharge once again. There is still ongoing weather related incidents and road works, causing some delays and closures. Pre-earthquake trip-times still remain unachievable, and the alternative route via Lewis Pass continues to be frequently used.

As a result, PBT’s Earthquake Surcharge will be reduced from the original $40.00 per tonne/$20 per m3 to $20.00 per tonne/$10 per m3 (minimum charge of $4.00), effective from Monday 10th September.

We will continue to monitor trip-times and route options and will update you as further operating improvements become consistently achievable.

If you have any questions regarding this letter, please do not hesitate to contact your Account Manager.

Auckland Regional Fuel Tax

As you may be aware, the legislative framework required to allow for a regional fuel tax in the Auckland region was finalised later yesterday. As a result, an Auckland Regional Fuel Tax (ARFT) of 10 cents per litre (excl. GST) will be introduced from this Sunday, 1st July 2018.

Over the coming weeks we will work to understand how the ARFT impacts our cost base and determine the most appropriate way to pass this tax onto our customers. Once we have done that, we will communicate directly with you, ensuring we provide you at least 2 weeks’ notice before passing this tax onto you.

Prior to then if you have any questions, please contact your account manager.


PBT E-Services will be offline this Saturday

PBT E-Services will be unavailable this Saturday December 8th from 12:30 midday until 10:00am Sunday 9th for planned maintenance. If you require any E-Services during this time please contact PBT Customer Services on 0800 FORPBT (0800 367 728)

Waterman Capital invests alongside Peter Baker in PBT's future

Peter Baker will remain closely involved with the business as a significant shareholder. Peter will also remain on the PBT Board as a non-executive director, alongside existing director Chris Western as independent chairman. Peter and Chris’ continued involvement in the business is an important aspect of the change in shareholding. Dave Lovegrove has been appointed as the new CEO of PBT. Dave was previously CEO of Waterman investee company, Express Logistics, and more recently has worked as a Regional Director for the Australia - New Zealand and South East Asia global forwarding operations of Toll Group. Everyone within the PBT family remains committed to continuing to provide you with the highest level of service. We look forward to continuing to offer the market fast, convenient and trouble free national freight, courier and bulk movements. The investment by Waterman will support our ongoing investment in people, technology and customer service in order to meet the growing breadth and complexity of future supply chain demands. If you have any questions relating to these changes, please talk to your local PBT Account Manager or Branch Manager.

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